Frequently asked questions.

You can book directly with a chiropractor in Ontario. Some insurance plans require a physician’s referral for reimbursement, so check your benefits before your visit.

Many extended health plans include chiropractic benefits, and Stride offers direct billing. Coverage limits, eligible services, and documentation requirements vary. Check your own plan before your visit, and contact the clinic with billing or receipt questions.

X-rays are not automatically required. Dr. Jordan will review your history and examine the relevant areas first. If imaging or another investigation is appropriate, he will discuss the reason and next steps with you.

An adjustment is a controlled, precise movement applied to a joint, with the aim of improving movement and function. It may be one part of a plan that also includes other hands-on care, exercise, and practical advice.

The sound that can accompany an adjustment is associated with pressure changes and the rapid formation of a gas-filled cavity in joint fluid. It is not the sound of bones grinding together.

Your preferences matter. Tell Dr. Jordan if you are uncomfortable with a technique or would like to discuss alternatives. Treatment options and your consent are part of the conversation before care begins.

Dr. Jordan considers your health history, examination findings, goals, and preferences. He will explain proposed care, expected benefits, material risks, and reasonable alternatives. Further assessment or referral may be recommended when needed.

At Stride, the focus includes how you move, what you are experiencing, and the activities you want to return to. Your plan may combine hands-on treatment, exercises, and education based on the assessment findings.

The recommended frequency depends on your assessment, goals, and response to care. Dr. Jordan will discuss a plan with you and review your progress. There is no single schedule that suits everyone.

Doctor of Chiropractic is a professional degree in chiropractic care. Chiropractors in Ontario are regulated by the College of Chiropractors of Ontario. Dr. Jordan earned his degree at Canadian Memorial Chiropractic College after studying Athletic Therapy.

Dr. Jordan offers chiropractic care, acupuncture and dry needling, electro-acupuncture, custom orthotic insoles, and shockwave therapy. Your assessment and preferences help determine which options may be appropriate. The Services page explains each option in more detail.

Book online through Jane or contact the clinic. A credit card on file is required for online booking. Complete any intake forms sent to you and wear comfortable clothing. Bring relevant reports and questions; for an orthotic assessment, bring your usual footwear and current insoles. Visit New Patients for the full guide.

Your first appointment lasts 45 minutes to one hour. Dr. Jordan will discuss your concerns and health history, complete the relevant assessment, and explain the recommended next steps. Complete any intake forms sent to you before the visit.

Please give at least 24 hours’ notice to cancel. Cancellations made less than 24 hours before your appointment are charged 50% of the visit fee. No-shows are charged 100% of the visit fee. A credit card on file is required for online booking. Contact the clinic if you need help with scheduling.

Parking is free and plentiful. Stride is on the ground floor and is wheelchair accessible, at Unit 2, 4544 Old Hwy 69, Val Therese. Care is provided primarily in English. Visit Contact for the map, clinic hours, and directions.